The next frontier in operational efficiency isn’t happening inside your company. Put more specifically, it’s happening at the intersection where your business meets its partners.
In his latest piece for Inc.com, Marc Shaw, President of World Wide Land Transfer, explores how agent-to-agent networks built on Model Context Protocol are transforming high-stakes industries by eliminating the manual handoffs, duplicate data entry, and endless email chains that plague multi-party transactions.
Drawing from his experience managing thousands of complex closings monthly, Shaw reveals why traditional automation efforts hit a ceiling when organizations still rely on humans to bridge the gap between systems. For founders and operations leaders in service-based industries, whether coordinating with lenders, insurers, warehouses, or healthcare systems, this piece offers a practical framework for turning your experts from administrators into exception specialists.
The transformation isn’t theoretical: Marc Shaw demonstrates how AI’s true power lies not in replacing human expertise but in creating frictionless collaboration between institutional knowledge bases across organizational boundaries.
Read the full article here: https://www.inc.com/marc-shaw/agent-to-agent-networks-in-a-high-risk-industry/91287434